Personal data protection policy

“Didis” Ltd. respects the right to privacy and protection of the personal data of its customers, partners, users and visitors to the lorelli.eu website.

1. Personal Data Controller

The Personal Data Controller is:

“Didis” Ltd
UIC: 127553275
Registered office and management address: 6 “Trakia iztok” St., Shumen
E-mail: home.market@dids-ltd.com
Telephone: 054/ 850 830; 054/ 993 222

2. What personal data do we process

2.1. When using the contact form

When you send us an inquiry through the contact form on the website, we may process:

• name;
• e-mail address;
• telephone number;
• content of the submitted message;
• other information that you have voluntarily provided in your message.

Providing this data is necessary for us to review your inquiry and contact you.

2.2. When registering on the B2B platform

B2B registration is carried out through a separate platform to which the user is redirected from the website.

Upon registration, the following may be processed:

• company name;
• UIC;
• name of contact person;
• telephone;
• e-mail address;
• address;
• account access data, including password.

Processing this data is necessary for creating and managing a B2B account, identifying the business partner and carrying out the related business relations.

Passwords are stored and processed using appropriate technical and organizational security measures and should not be used for other purposes.

2.3. Data related to the use of the website

When visiting the website, certain technical information may be collected automatically through cookies and other technical means. Depending on the technologies used, this may include information about the device, browser, IP address, actions and manner of using the website.

Detailed information about the cookies used, their purposes and consent management is provided in the separate Cookie Policy.

3. For what purposes do we process personal data

“Didis” Ltd processes personal data for the following purposes:

• reviewing and responding to inquiries received through the contact form;
• communicating with users, customers and business partners;
• creating and managing B2B accounts;
• establishing and maintaining business relations with partners;
• ensuring the normal operation and security of the website;
• preventing misuse and security breaches;
• fulfilling obligations arising from applicable legislation.

4. YouTube Content

The website may contain links to video materials available on YouTube, as well as videos embedded directly into the website pages.

When using an ordinary link to YouTube, access to the content takes place after the user selects the respective link.

When YouTube content is embedded, YouTube/Google technologies may be used, which may result in the processing of certain technical information about the user.

For this reason, the use of embedded content will be in accordance with the cookie settings and consent management mechanisms of the website.

Detailed information on this is provided in the Cookie Policy.

5. Personal Data Security

“Didis” Ltd applies appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, as well as against other forms of unlawful processing.

Access to personal data is limited to persons for whom such access is necessary in connection with the performance of their duties.

6. Changes to the Personal Data Protection Policy

“Didis” Ltd may update this Personal Data Protection Policy in the event of changes to the services used, the website functionalities, applicable legislation or the manner in which personal data are processed.

The current version of the Policy will always be published on this page.

Last updated: 01.09.2026